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  AUGUST 2004


   Welcome to the August 2004 edition of Business Leasing News.

From: David G. Mayer, a business transactions partner of the law firm of Patton Boggs LLP and author of the book, Business Leasing for Dummies ® (BLFD). Unfortunately, the book is out of print and only a few copies remain available; so if you want to find a copy, please search the web today! Thanks for buying my book for two and one-half years.

This e-newsletter offers timely, concise information and analysis backed by supporting research. Please contact Business Leasing News (BLN) to provide us with your feedback. Thanks for taking your valuable time to read BLN—which does more than just report the news.


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In this issue:

A Message From the Founder, David G. Mayer


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1. Major U.S. Airlines Struggle as Discounters Carve Up Their Markets

There’s little wonder why many lessors and lenders shun, if not fear, doing business in commercial aviation these days. The challenges for the major airlines in the United States remain daunting as the discount carriers compete in 80 percent of their domestic markets. The U.S. carriers are not alone in adapting to evolving markets. In other parts of the world, discounters boldly compete with the majors in ever-broadening locations. The trends create new opportunities and risks for those who finance and lease commercial aircraft to the airlines worldwide.

Decline of U.S. Major Carriers

Six major airlines have survived deregulation: American Airlines, Continental Airlines, Delta Air Lines, Northwest Airlines, United Airlines and US Airways. They have been forced to lower fares to compete with discount carriers in their markets. Even as the economy gains strength, competition with discounters prevents the majors from raising prices much, if at all. Calling this phenomenon a “terrifying prospect” for the majors, Fortune Magazine said in a recent article about airline competition:

While discounters have been nibbling away at the big guys for years, now the industry is at a crucial point. For the first time ever, the pricing pressure exerted by the discounters--which now have close to a quarter of the domestic air travel market--has become so severe that the majors can’t raise prices significantly during a boom. On top of that add higher oil prices; a burgeoning threat from small regional carriers, some of which may take on their old major airline partners; and growing resistance in Washington to solving the industry’s problems through bailouts.

The conclusion? Domestically, the majors are on a permanent path to decline.

See: Airlines - Why the Big Boys Won’t Come Back, by Shawn Tully, Fortune Magazine at pages 101-102 (June 14, 2004).

The negative impact of the discounters and current high fuel prices has become increasingly obvious. This year the major airlines will probably book at least $5 billion in losses and show a whopping negative $3.2 billion in equity. For example, Delta Air Lines alone reported a loss of $1.96 billion for the second quarter, dimming Delta’s outlook for better earnings. By contrast, Southwest Airlines, JetBlue Airways and AirTran Airways earned a total of $45 million in the first quarter and posted strong revenue gains. See: Delta Posts Wide Loss for 2nd Quarter, The Wall Street Journal (S.W. Ed.), July 20, 2004; Section A:3, Col. 1.

To keep pressure on the majors and to grow their operations, JetBlue, AirTran, Southwest, Frontier Airlines and Independence Air have orders for nearly 500 jets to be delivered over the next five years. This order for new aircraft is significant when compared to the 357 aircraft that constitute the existing fleet of one of the surviving majors, Continental Airlines.

*Opportunity Point: The delivery of these jets and likely need for financing or leasing them creates a bright spot for lenders and lessors of commercial jets.  However, playing in this market is not for the faint of heart. The analysis of these opportunities extends beyond the scope of this article, but these potential transactions at least offer sophisticated players a way to build deal volume while perhaps offsetting some losses associated with the troubled aspects of their airline portfolios. At the Farnborough Aircraft Show, Airbus and Boeing both signed large orders for new aircraft, which should also provide potential financing and leasing opportunities beyond those offered by the discounters. Boeing, Airbus square off at Farnborough, by Ken Vandruff, Wichita Business Journal (online), July 19, 2004.   Further, over the next six months, aircraft values should generally stabilize and lease rates should improve, according to Aircraft Value News. See: Semi-Annual Jet Aircraft Value Listing Reflects Period of Stability, Aircraft Value News, Vol. XIII No. 15 at page 1 (July 26, 2004).

Pillars of Strength Eroding Domestically

Until recently, the major air carriers have successfully turned away challenges from other airlines by using three aspects of their strength. They have (1) controlled most of the landing slots at crowded airports, (2) maintained “fortress” hubs where an airline maintains control of traffic in the spoke and hub structure of flights, and (3) commanded almost all of the long-haul, coast-to-coast routes and routes to and from mid-sized cities in their hub regions.

Not surprisingly, the discount airlines are now attacking those strongholds with increasing frequency. For example, Southwest and Frontier Airlines have both landed in the Philadelphia market, a long-time stronghold of US Airways. Upstart Independence Air has invaded United’s hub in San Francisco and Virgin Group Ltd. will probably commence operations there next year. See: United Hubs Under Attack By Discounters, The Wall Street Journal (S.W. Ed.), June 15, 2004, Section D:1, Col. 5.

Discounters also have made inroads to flying long-haul routes. For example, JetBlue challenges United and American with increasing flights from John F. Kennedy Airport in New York to the west coast. Additionally, airports in Washington and New York have opened slots to the new guys, enabling Frontier, Spirit, Jet Blue and AirTran to establish a presence in previous strongholds of the majors. See: United Hubs Under Attack By Discounters, The Wall Street Journal (S.W. Ed.), June 15, 2004; Section D:1, Col. 5; Airlines Why the Big Boys Won’t Come Back, by Shawn Tully, Fortune Magazine at pages 102 (June 14, 2004).

Majors Down But Not Out

Does this bleak picture mean the major airlines can throw in the towel? While the majors face enormous obstacles, some of them will adapt or transform themselves to compete effectively. But the majors face turbulence in the days ahead. US Airways is the shakiest, closely followed by Delta, which has told the Securities and Exchange Commission that  it may soon file for bankruptcy. United has failed in its bid to obtain federal loan guarantees; so, it now must undertake painful cost-cutting and other cost reduction steps to emerge from bankruptcy and survive. By contrast, American, Continental and Northwest remain relatively strong.

One bright spot for the majors relates to their lucrative international routes. That market offers viable growth potential. In May, international revenue rose 9.5 percent per seat mile industry-wide while domestic revenue per seat mile dropped 2.1 percent.

*Term to Know: A seat mile is equivalent to one seat in a commercial airliner flown one mile.

To illustrate, American Airlines uses its strong international business, representing 31 percent of its schedule, to offset weak returns in domestic markets, representing 69 percent of its business. Because discounters continue to hammer away at American’s higher domestic fares, American will upgrade international service and change its flight mix to feed those international flights at its hubs. American won’t shy away from domestic markets, though, as $14 billion of its revenue, representing 70 percent of it total, comes from domestic flights. See: American expands its world, The Dallas Morning News, July 25, 2004, Section D:1, Col. 2.

The major air carriers will continue to serve routes between medium-sized cities. They will also maintain business through their frequent-flier programs. However, the increasing importance of Internet sales and discounted fares may even erode loyalty incentives over time. In short, as one analyst put it: “The network carriers have far fewer places to hide.” See: See: American expands its world, The Dallas Morning News, July 25, 2004, Section D:4, Col. 2.

International Legacy Carriers in a Different Boat

The majors in the European Union do battle with the discounters too. Ryanair, Europe’s largest discount carrier, and Britain’s easyJet plc, along with other lesser known upstart airlines, challenge the big airlines. The European majors include British Airways, Spain’s Iberia [Iberia Líneas Aéreas De España, S.A.] and Ireland’s Aer Lingus. The majors fight back with lower fares forcing Ryanair and other discounters to reduce fares even more. Ryanair has driven its pricing down so much that it has little fat left to remove. Ryanair’s culture and approach create a lean operation. Taking a more innovative approach, Ryanair increases revenue by (1) selecting airports that offer it the best deals for operating there, (2) charging passengers for in-flight food and excess baggage weight fees, and (3) retaining the entire ticket price, including taxes, if passengers don’t show up for a flight. However, as a consequence of competition, Ryanair and easyJet have each issued profit warnings recently. See: Big Worry for No-Frills Ryanair: Has It Gone as Low as It Can Go?, The Wall Street Journal (S.W. Ed.), July 1, 2004, Section A:1, Col. 4.

In Asia, the story of AirAsia demonstrates how the low-fare model draws fans around the world despite the resistance from major air carriers and protective governmental entities. As one writer put it: “AirAsia’s rapid takeoff shows how far the low-cost-carrier model has spread, transforming markets around the world and offering more-affordable fares to business and leisure passengers.” See: Upstart Shakes Up The Clubby World of Asian Flying, The Wall Street Journal (S.W. Ed.), July 20, 2004, Section A:1, Col. 1.

Despite difficult interactions with government officials and competition from Malaysian Airlines, AirAsia has begun to build a substantial enterprise based on its low-cost model. Boasting a four-cent cost per seat mile, which is about half of Ryanair’s cost per seat mile, AirAsia seems to have the lowest cost in the world per seat mile. With those costs, AsiaAir offers fares that have attracted an immediate and favorable public response from people who had never or rarely flown before, alarming Malaysia Airlines officials.

Opportunity and Risk for Lessors and Lenders

Credit troubles of commercial airlines have plagued lessors and lenders for several years. Many players have no interest in increasing their aviation investments or taking more risk than they must in any aspect of commercial aviation. However, the trends seem quite clear. The discount airlines may offer a substantial part of acceptable deal volume for the foreseeable future.

*Trends: Here is a summary of the trends, which addresses only a few of the important elements for lessors and lenders. Each of you should analyze your markets and tolerance for risk in assessing these factors:

  • The discount air-carrier model is here to stay and it is spreading throughout the world.

  • That model will draw out new consumers who will use discount airlines for business and pleasure.

  • Discount and regional air carriers will probably be among the largest buyers of new aircraft for the next five years domestically while international buyers may be more diverse.

  • Selected major air carriers should continue to have niche markets in the United States and potentially lucrative international markets.

  • Major U.S. carriers will either transform their business models to compete more effectively with the discounters or reduce operations to confined markets. As Shawn Tully from Fortune said: “The smart money, then, says that we will see a combination of mergers, liquidations and, finally, a group of fewer carriers concentrating in niche markets. An industry insider predicts that only three majors will be flying in five years.

The evolution toward low-cost model of airline operations seems to be the mantra worldwide for airlines of the future. For lessors and lenders, opportunity and risk will likely follow.

2. Cape Town Convention Gains Approvals in U.S. Senate 

On July 21, the U.S. Senate gave its positive Advice and Consent of the Cape Town Convention on International Interests in Mobile Equipment and the related Aircraft Protocol. The U.S. will be the fifth country to ratify the Convention once the instruments are deposited with UNIDROIT in Rome.  The Convention “enters into force” following the third ratification.  The Aircraft Protocol requires eight ratifications for entry into force.

On the same day the Senate approved without amendment the "Cape Town Treaty Implementation Act of 2004" (H.R. 4226), which previously passed the House.  This legislation was introduced to ensure a smooth transition to the international registration of aircraft, engines and helicopters under the Aircraft Protocol of the Cape Town Convention.  The legislation makes minor technical amendments to the Federal Aviation Act to permit the Federal Aviation Administration (FAA) Oklahoma City registry to act as the entry point for registrations with the International Registry under the Convention.  The legislation requires the FAA to issue rules implementing the law by December 31, 2004.

*Tip: EXIM-Bank has supported the ratification of these measures because it believes that the Convention will enhance clarity and certainty for lenders to finance aircraft worldwide. Exim-Bank has supported the ratification by providing discounts in certain of its charges when the parties use the new registry. As a result, EXIM should be interested in transactions that use the new Cape Town system. See:  Exim-Bank Promotes Ratification of Cape Town ConventionBusiness Leasing News (March 2003)

I would like to thank my colleague, Greg Walden,  a former Chief Counsel of the FAA, for editing this article.

3. Is a TRAC Lease a True Lease?

TRAC leasing sometimes perplexes even the most knowledgeable leasing professionals, especially when lessors or courts try to determine is whether a TRAC lease is a true lease. A TRAC lease, as described in Leasing 101 below, generally refers to leases of certain vehicles where the lease contains a terminal rental adjustment clause (TRAC).

Last month, I led a panel in a web seminar (webinar) sponsored by the Equipment Leasing Association (ELA) titled: “True Leases Under Attack: Structuring a True Lease in the Face of New Challenges." This webinar gathered record-breaking attendance of over 700 people on line. TRAC leasing peaked the interest of many people who participated in the seminar. In the discussions, the panel clarified terminology of true leases, using a “cheat sheet” of terms, and discussed how you can meet today’s challenges to true leases as disguised financing arrangements. We also discussed how Financial Accounting Standards No. 13 interacts with true tax leasing concepts and provided guidance for structuring, pricing, negotiating and closing lease transactions in the current market.

*Tip: You may obtain the handouts by contacting the ELA.

Participants asked questions about whether the courts consider a TRAC lease to be a true lease and the level or percentage at which a TRAC payment will qualify as a true lease. In response to these questions, the ELA posted a short summary of the statutes in the 48 states (and the District of Columbia) that have adopted TRAC lease laws. The statutes generally provide that the existence of a terminal rental adjustment clause does not preclude a transaction from being treated as a true lease. For example, Section 168A.17, Subd. 1a. of the Minnesota Statutes 2003, states in part: “In no event shall the lease agreement be deemed to create a conditional sale or security interest merely because it permits or requests the amount of rental payments to be adjusted upward or downward by reference to the amount realized by the lessor upon sale or disposition of the vehicle.” 

The trend and weight of judicial authority usually supports the characterization of TRAC leases as true leases.  See: In re Owen, 221 B.R. 56, 63-64 (Bankr. N.D.N.Y. 1998) (court upholds the “true lease” character of TRAC vehicle leases in lessee’s Chapter 11 bankruptcy proceedings); In re Architectural Millwork, 226 B.R. 551 (Bankr. W.D. Va. 1998) (court sanctions true lease where the TRAC payment by a lessee approximates fair market value and the parties don’t expect a build up of equity for a lessee). However, courts remain divided on this issue. See: the surveys of cases and authorities on TRAC vehicle leasing in Leases, 58 Business Lawyer 1567, 1569 & nn.26-28 (2003) and Leases, 54 Business Lawyer 1855, 1858 & nn.21-28 (1999). These statutes do not alone satisfy the courts, but they create greater certainty and predictability that a TRAC lease will stand up as a true lease under the applicable state law.

The courts do not generally identify a set percentage of the “balloon” or TRAC payment amount that disqualifies a lease as a true lease. Rather, the courts tend to focus on evidence of whether the parties expect the lessee to recognize much equity, if any, in the vehicle subject to a TRAC lease.   Further, courts look for clear evidence that the lessee’s only economically sensible course is to exercise the option to purchase the vehicle.  See: In re  Dunn Brothers, Incorporated, 16 B.R. 42, 45 (Bankr. W.D.Va.1981) (describing the economic realities test for determining if TRAC payment is nominal by questioning whether the option to purchase is set at such an attractive price that the only sensible course for the lessee is to take it). The courts also look for an option price that is nominal. For example, one court said: "The more nominal the purchase option ... the more likely is the conclusion that the lease was really one intended to accomplish the transfer of a title interest." See: In re Aspen Impressions, Inc., 94 B.R. 861, 865 (Bankr. E.D. Pa.1989).

*Tip: The analysis of TRAC leases extends far beyond the discussion here. Given the propensity these days of bankruptcy courts and lessees to question true lease status, you would be well served as a lessee or lessor to consult knowledgeable counsel on structuring your transactions.

4. BLN Case & Comment: Lenders Affected When Purchaser Cuts Corners On Environmental Diligence – XDP, Inc. v. Watumull Properties Corp.

A large real estate firm’s reliance, as a land purchaser, on a stale environmental study recently put it in hot water under federal environmental law. This improper reliance on the study also positioned the purchaser’s lenders for liability exposure too. The firm not only used an old study prepared for someone else, it also allowed an inexperienced employee to check the contaminated property and disregarded cautions from a state agency. In short, it cut too many corners on environmental diligence and landed in court. 

The purchased land, thought to be clean, was contaminated with chlorinated solvents.  One typical defense purchasers assert is that they innocently purchased contaminated property. 42 U.S.C. § 9601(35)(B)In XDP, Inc. v. Watumull Properties Corp. 2004 WL 1103023 (D.Or.), May 14, 2004; Law Reporter at pdf p. 197 (June 2004),  the court refused to recognize this defense and denied summary dismissal of claims against the purchaser of the contaminated Oregon property.

*Warning:  The XDP case may be double trouble for lenders and purchasers. First, if lenders play shell games with companies used to manage foreclosed or distressed assets, they may be liable for environmental cleanups of foreclosed properties without regard to the “corporate veil” designed to protect shareholders from personal liability. Second, common short cuts on environmental due diligence – reliance on outdated reports prepared for others, use of inexperienced employees, and failure to read materials from regulators -- can result in lender liability for costly cleanups.

ISSUE:  Whether a purchaser under these circumstances can claim an innocent purchaser defense under the federal Superfund law.   Superfund is formally known as the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA).  42 U.S.C. § 9601 et seq.

FACTS:   The case arose from certain contaminated Oregon industrial property.  Over a dozen owners and/or operators conducted industrial operations since 1960.  In 1996, Watumull purchased property, which had been developed around 1979.  The operation on the adjacent land used chlorinated solvents, including trichloroethylene (TCE).  The Watumull property housed light industrial operations and commercial office space.  Watumull is a multi-state real estate investment company.  Its prior practice was to hire a licensed professional consultant to prepare environmental reports unless a current report prepared for another party was available.  Watumull ordinarily used a standard purchase contract, which contained the clause:

To the best knowledge of the Seller, after due and diligent inquiry Seller has not participated in or approved nor has there occurred any production, disposal or storage on the Property of any hazardous waste or any toxic substance nor does any waste or substance exist on the Property or the migration of such waste or substance from or to the adjoining Property.

The Seller deleted the phrase “due and diligent inquiry,” and presented an eight-month old environmental report about the property.  Watumull accepted the change and the report as sufficient.  Watumull hired no consultant to update it nor sought a letter from the original consultant allowing reliance upon the old report.  An inexperienced Watumull employee inspected the property. A year passed between signing the contract and the closing. 

Prior to signing the contract, Watumull was given a 1989 letter from the Oregon Department of Environmental Quality (DEQ) to the prior owner, stating in part:

Contamination by TCE and other hazardous substances has been documented at other sites in the vicinity of the [Property] in the aquifer which underlies the facility.  Groundwater sampling at the site may be warranted at some future date.

Watumull failed to follow up.  Before the contract, DEQ had further investigated the TCE problem and, the court said, “DEQ’s records indicated that it was ‘highly probable’ that the ground water beneath the Watumull property was contaminated with TCE.”  There were monitoring wells and boreholes installed on the Property, and repeated groundwater samples were taken showing contamination.

OUTCOME:   Watumull failed to qualify as an innocent purchaser under CERCLA and similar state law provisions. This result will continue until a trial resolves disputed facts about compliance with the ASTM  standard, including whether reliance on the stale report and perfunctory inspection were reasonable and “consistent with good commercial and customary practice,”  as required under CERCLA.

*Comment:   This ruling is significant because it provides detailed guidance on how to help evaluate the purchase or lease of contaminated property and protect against big liabilities that may accrue from bad acquisitions.  Consider the following points:

  • Depart from company safeguards at your peril; big firms are held to high standards.   The court emphasized that Watumull is a multi-state real estate firm with its own form property purchase contract; it viewed Watumull as a sophisticated purchaser.  The court questioned the deletion in Watumull’s contract, which excused the seller from “due and diligent inquiry.”  The court also unfavorably noted that “Watumull departed from its customary practice of hiring an environmental professional to prepare an updated report.”

*Technical Point: For companies big or small, the ASTM Standard  is the minimum benchmark.  The court reviewed and applied its provisions, paying particular attention to departures from that standard.  The parties assumed its applicability for this 1995-96 transaction.  For a current transaction, courts are likely to require far closer adherence to the ASTM standard than was true in XDP, as the standard has now been in place in some form for over a decade.

  • Don’t rely on reports without the consultant’s permission.  Watumull relied on a report prepared exclusively for the seller’s lender, and never obtained a letter from the consultant allowing it to rely on the report.  The court said this weighed against summary judgment.

  • Don’t use stale reports; read the “freshness” code.  The ASTM standard says that reports are good for 180 days, and should be updated afterwards if they are to be used.  The report was eight months old when provided and twenty months old when the transaction closed.  Even though the contamination probably occurred before the first report was written, the court criticized the failure to update it. Had a consultant visited the site to update the report, either prior to contract signing or before closing, the onsite monitoring wells might have been noted, prompting questions revealing the contamination.  (The report’s failure to note these features, if they were visible, suggests a serious deficiency in the report.)

  • Send a seasoned inspector.  Watumull sent an employee inexperienced in environmental matters to walk the property around the time it signed the purchase contract.  He either missed the monitoring wells, or failed to understand that the unexplained presence of monitoring wells is a red flag, which should trigger further inquiry.

  • Act on the data you receive.   To a seasoned environmental inspector, a government letter stating that contamination is nearby and groundwater sampling may be needed should have triggered many questions before any contract was signed.  Under the ASTM standard, groundwater sampling is not ordinarily required unless “recognized environmental conditions” are found.  In this case, the state agency’s letter about adjacent contamination and the potential existence of groundwater contamination would lead most reputable consultants to recommend such sampling.  Watumull ignored what should have been a red flag at the time of purchase, and certainly would be today.

This case sends a message to lenders and purchasers in all types of financings to use a high level of environmental diligence in acquiring property for use in projects or other commercial development. The purchaser’s disregard of environmental protocols in this case cost all parties a long detour off the deal track and into the courtroom.

I would like to thank Russell V. Randle,  one of Patton Boggs’ environmental partners, for contributing this article.

5. Leasing 101: What is a “TRAC Lease”?

A “TRAC Lease” is a lease that contains a special provision called a “terminal rental adjustment clause,” giving it the name “TRAC lease.”  It applies to motor vehicles used more than 50 percent of the time in the trade or business of the lessee. Sometimes called an “open-end lease,” a TRAC lease requires the lessee to make an unknown (open-ended) payment to the lessor at the end of the lease term to make up any shortfall due to the lessor should the lessor not receive payment in full of its investment plus its return on the investment. The transaction looks like a balloon loan because the lessor transfers all residual value risk to the lessee. The lessor realizes residual value either when the lessee exercises an option to purchase the asset at the end of the lease or when the lessor sells the asset to a third party.  In either case, if the disposition of the vehicle results in excess proceeds, the lessee generally receives the excess, and if the disposition results in a shortfall, then lessee must pay the shortfall to its lessor.

Despite its loan characteristics, the TRAC lease is treated as a true tax lease under Section 7701(h) of the Internal Revenue Code of 1986, as amended. The states have gotten into the act too, as described in the article above, titled: Is a TRAC Lease a True Lease?  Virtually all states have said that a TRAC lease will not be treated as a security interest or financing merely because it has a TRAC provision in the lease. For more, see ELA’s link on TRAC Lease Statutes.

6. BLN Briefs: Venture Capital Impact; New Maritime Security Code; Business Jet Deliveries and Orders Increase

Venture Capital Impacts Economy.  GlobalSight, a privately held economic, forecasting and financial information company, published Venture Impact 2004. The report states that venture capital contribution to U.S. jobs, economic growth, and technological progress has climbed steadily over the last three years. In 2003, venture capital backed companies employed more than 10 million American workers and generated $1.8 trillion in sales. According to the most recent Money Tree™ Survey Report, venture capital investing hit a two-year high in the second quarter of 2004 with $5.6 billion invested. Venture capitalists have developed a refined sense of optimism based on economic developments and honed their investment strategies with a realistic mix of early and later stage companies. See: Kit Menkin’s  “Leasing News Archive” for a detailed venture capital press release.

*Comment: These reports on venture capital are significant for equipment leasing and financing because venture-backed companies often lease or finance their equipment and other property to preserve cash for working capital and equity. Consider JetBlue, a prominent venture-backed company, which may use substantial amounts of leasing or financing as part of its business plan.

New Maritime Security Code Protects Ports.  A new, comprehensive security regime for international shipping called the International Ship and Port Facility Security Code (Code) became effective July 1, 2004. Adopted by the International Maritime Organization (IMO),  the measures strengthen maritime security as well as help prevent and suppress acts of terrorism against shipping. The measures include security standards for ships, new surveillance and higher fences to protect ships. The Code fundamentally provides a standardized, consistent framework for evaluating risk and enabling governments to offset the risk with changes in port facilities.

*Tip: The Code may not bind your borrowers, lessees or charterers, but you should consider the impact on maritime and port facility transactions and incorporate the new standards in your lease or loan documents to the extent applicable to your transactions.

Business Jet Deliveries and Orders Increase.  A sustained recovery may occur this year as early second quarter reports from aircraft manufacturers show increased deliveries. General Dynamics recently called the first three weeks of the third quarter “super heated,” with sales orders of its subsidiary, Gulfstream Aerospace Corporation, showing renewed vibrancy “like we’ve never had before.” The General Aviation Manufacturer’s Association  publishes quarterly delivery statistics on GAMA’s web site.

*Comment: Though manufacturers seem to be taking flight after a long slump, most of the significant leasing and financing business in general aviation still seems to be grounded. The natural lag time from order time to financing means that the lenders and lessors probably won’t see significant positive impact of the new orders for six months to a year. However, the used aircraft market seems to have heated up somewhat since the start of 2004 and the general aviation market shows signs of muted resurgence.

7. Training Offered; Upcoming Speech; New Publications

Training - Substance the Easy Way!

To help improve your business operations, deal processing and risk management, I offer private training seminars tailored to your specific needs at your designated location. My interactive and informative training includes topics I cover in BLN. I customize the format and content for your specific training needs - no canned programs.

After one of my private training sessions, here’s what one of the company’s senior managers said: “David, thanks again for an excellent presentation. You helped us tackle a complex, but important topic. Your expertise is first rate and you are an excellent teacher to boot -- that’s a rare combination.”  

Feel free to call me at (214) 758-1545 to discuss the possibilities.

Upcoming Speech at ELA Annual Convention

On Tuesday, October 26, 2004, I will lead a panel at the 43rd Annual Equipment Leasing Association Convention, titled "Back to the Future: True Lease Opportunities and Structuring."  The panel is scheduled for 10:30am - Noon and is repeated from 2:00 p.m. - 4:00 p.m. October 26th.  The Conference will be held from October 24 – 26 at the Marriott Desert Springs Resort and Spa in Palm Desert, California. For more information and registration, click on ELA Convention.

New Publications by David G. Mayer

Look for the following feature articles to appear later in the month of August 2004:

  • Beating True Lease Challenges: A Lessor’s Guide to Structuring and Defending True Leases, LNJ Leasing Newsletter, by David G. Mayer (August 2004).

  • Bankruptcy Court Provides Guidance on True Leasing of Software, ELA ‘s Equipment Leasing Today, by David G. Mayer (August-September 2004).

8.  About Patton Boggs LLP and My Law Practice

As you may be aware, I am a part of the Patton Boggs LLP Business Transactions Group in our Dallas office. Patton Boggs LLP is a law firm of about 400 lawyers located globally in multiple locations. The firm has extensive capabilities in over 50 areas of legal practice that include leasing, secured transactions, personal property financing, securitizations, syndications, power project and mezzanine financing, bankruptcy, real estate, public policy, litigation, intellectual property and technology law, and much more.

The leasing and secured transactions practices regularly involve the buying, selling, financing and leasing of real and personal property of all kinds, including business aircraft, energy, facility, production, power plant, technology and health care assets. We also structure, negotiate and close secured transactions of all kinds, tax-exempt, state and federal leasing arrangements and corporate and portfolio acquisitions, among a full range of financing and acquisition transactions. Despite the improving economy, we continue to assist our clients with troubled deals and bankruptcies, including repossessions, lift stay actions, true lease contests, deficiency litigation, workouts and forbearance arrangements.

Please feel free to call me at (214) 758-1545 or e-mail me at dmayer@pattonboggs.com for information about any of these areas or the many others available at Patton Boggs LLP, or to discuss anything I have written in Business Leasing News. I welcome the opportunity to build a relationship with you!

A Message From the Founder, David G. Mayer

 Customer-centricity

What is it that you have, or should have, in common with Dell, Best Buy and Royal Bank of Canada? Each organization has truly put its customers at the center of its business. Have you? Devotion to what’s important about our customers is not the trivial notion of “it’s great to have customers.” Rather, the focus is the stuff that has driven the stock prices of these companies higher over the years. It’s not just the demeanor we display for our customers. Rather, it’s understanding, caring and responding to our customers, adapting our ways to serve them before ourselves.

In a recent article titled, 5 Rules for Finding the Next Dell, the author called this special attention to our customers, “customer-centricity.” Fortune Magazine at p. 104 (July 12, 2004). In stock market terms, Fortune defined the word to mean that “shareholders as well as customers win, because the customer-centric approach can juice a company’s stock with a powerful double boost: rising earnings, plus a higher P/E multiple applied to those earnings.” Technical speak aside, this term really describes the genuine concern for customers as a “core philosophy” that enables us to differentiate ourselves by understanding and meeting our customers’ needs so well that they embrace what we offer and, in turn, drive our success.

The article asks five questions about how to find the next Dell, but you can turn these questions into general principles that explain customer-centricity and create standards for attaining the results that Dell, Best Buy and Royal Bank of Canada have achieved:

  • Identify your customer’s needs first, then create complete experiences to meet them.

  • Differentiate each of your customer groups so well as to know what they need most and serve them individually.

  • Make someone accountable for your customer’s relationship with you, to own that responsibility, and to measure results by appropriate metrics.

  • Create a positive spread over your invested capital by knowing how much you have invested and earning a return over your investment by “creating and reinventing enduring customer relationships.”

  • Learn relentlessly what your customers want and develop a process by which you deliver it to them.

The concept of customer-centricity applies to your financial services, leasing, aviation, power or other business just as it applies to my practice of law. We should each strive to serve the needs of our customers first, to show them we value and serve them individually. By contrast, to provide a product and let customers buy if they need it is product-centric. In a very competitive business world where lots of money chases only a few good deals, product-centricity may sometimes work, but customer-centricity will carry the day. As you try to win your next deal or seek to improve your business relationships, set yourself apart from your competitors by developing and implementing your own special, customer-centric approach. It’s hard, but it’s worth your while. Ask Dell, Best Buy and Royal Bank of Canada.

If I, or any other lawyer here at Patton Boggs LLP, can help you with your legal or business challenges, feel free to call me as we are here to serve you. Have a great August of restful vacations and successes at work!

Thanks to the BLN Staff

I extend a special thank you to my editors at Patton Boggs LLP for their comments on this edition, Atwood Jeter and Adrian McCoy and our primary web site review partner, Jeff Turner. The technical team, consisting in part of George Barber, Adrian McCoy and Winston Jackson, provides you the easy-to-use e-mail navigation and artistic appearance of BLN. I would like to offer a belated and current thank you to Claire Campbell, our Chief Librarian, who has cheerfully assisted me by conducting research for the benefit of BLN readers.

PLEASE FORWARD THIS E-MAIL TO OTHERS. You may, for this purpose, disregard Patton Boggs' distribution restriction at the bottom of this email.

All the best,

David

David G. Mayer
Founder and Publisher
Patton Boggs LLP
2001 Ross Avenue
Suite 3000
Dallas, Texas 75201
(214) 758-1545 (phone)
(214) 758-1550 (fax)
E-Mail: dmayer@pattonboggs.com

© David G. Mayer 2004

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Disclaimer: BLN information is not intended to constitute, and is not a substitute for, legal or other advice. Comments, tips, warnings, predictions, etc. in BLN provide general insights only. You should consult appropriate counsel or other advisers, taking into account your relevant circumstances and issues. The Disclaimer linked here also shall be deemed to apply to Business Leasing News in any e-mail format. BLN does not endorse or validate information contained in any link or research material used in BLN. You should independently evaluate such information or material. Readers are urged to print information under linked pages as they are subject to change over time. Comments made in BLN do not represent the views of Patton Boggs LLP, but rather those of David G. Mayer.