The Complaint Process for Leasing and Finance Associations
AACFB, CLFP, ELFA, NEFA

The Leasing and Finance Associations have procedures to consider complaints about its members, often to resolve an issue or take other action.  

Code Of Ethics and Complaint Procedures:
https://leasingnews.org/PDF/ethics_complaint_procedure.pdf

CLFP Complaint Procedure
https://leasingnews.org/PDF/CLFP_Complaint_Procedure.pdf

Official Procedure:
https://www.elfaonline.org/about/principles-of-fair-business-practices/view-elfa's-code-of-fair-business-practices

NEFA Dispute Resolution Producer:
http://www.leasingnews.org/PDF/NEFAStandardsCommittee2017.pdf